FRONTLINE ABSENCE MANAGEMENT
Frontline Employee User
All District employees with the exception of day-to-day substitutes will receive an “Employee User" account to access Frontline.
As an employee user, it is your responsibility to enter your absence requests (Sick Days, Personal Days, Vacation Days, etc.) into the system to guarantee accurate pay and accrual tracking, in addition to correct coverage if a substitute is needed. If an employee is going to be absent for 5 or more consecutive sick days the employee must follow the Leave of Absence Request procedures.
Frontline can be accessed by employees via a mobile application, a web-based application, and a dial-in phone system without having to be within the PPS Network. Once downloaded, employees may need to enter the four-digit invitation code which is 7354 to access Frontline via the Frontline mobile app on your smartphone. To access Frontline via the dial-in Frontline service employees must call the toll-free number 1-800-942-3767. In order to access the dial-in Frontline service you must use your Phone Login ID (Phone Login) and PIN. Please note that your Phone Login ID will be your main phone number registered on your employee record. In order to officially update your personal information (phone, address, email, etc) with the District, you must fill out the Pittsburgh Public Schools Personnel Information Change Request Form.
For further information on how to use Frontline Absence Management (Frontline), we encourage you to complete the Employee Basic Training Video and the Employee Advanced Training Video. You may also refer to the Frontline Employee User Resources listed below.
Frontline Employee User Notifications
All District Employee Users receive Event Notification emails for the following:
- When an absence is denied
- When an absence is approved
- When an absence is reconciled
- When an absence is newly filled/unfilled
All District Employee Users will not receive Event Notification emails for the following:
- When an absence is created, deleted, or split
- When the absence time has been modified
- When the absence type has been modified
- When the absence date has been modified
All District employees may consider using Microsoft Outlook's rules to manage and organize Event Notifications emails coming into their email inbox.
Frontline Employee User Resources
A PDF (printable) version of the Frontline Absence Management Employee Training at Pittsburgh Public Schools, with step-by-step instructions on accessing the mobile app and dial-in systems.
Pittsburgh Public Schools utilizes a single sign-on (SSO) service and it has now activated Single Sign-On to Frontline Absence Management. This document contains information on how to access Frontline Absence Management with your District credentials.
Not only is Absence Management available on the web, but you can also create absences, manage personal information, check absence reason balances, and more, all over the phone via the Dial-In System.
This document provides a brief overview on how to access the Frontline Absence Management Support Learning Center. All Frontline users have the ability to access this self-service site to get answers to most system-related questions/concerns.
If you are calling off from work, you must add your Principal as a Member to your Schoology account and then make them an Admin. This will allow the principals to assign coverage to your class while you are out. This document contains instructions on how to do that.