• Remote Learning Timeline & FAQ - Updated May 18, 2020



    Frequently Asked Questions:  


    What is the laptop distribution schedule?

    To date, devices have been distrbuted to staff and students in grades 8-12 who do not have access to a device at home.  As the District continues to purchase laptops/devices, distrbution is coordinated at the school level.  The District commuicates grade level distrbution timelines in the Superintendent's COVID-19 updates, which are posted online every Monday, Wednesday and Friday.  Families will recieve commuication from their school related to the scheduling of device distrbution for their child.  If you have a child in need of a device to participate in remote  learning, notifiy your school principal or child's teacher.  

    How do students login to Microsoft Teams through Clever?

    • Step 1: Go to pghschools.org
    • Step 2: Click on yellow clever icon
    • Step 3: Click on Student Login
    • Step 4: log in to Clever account as you normally would at school
    • Step 5 : Click on Microsoft Teams on left menu
    • Step 6: Click on Microsoft Teams Icon
    • Step 7: Enter your student log-in for Microsoft Sign in this format – “st_ _ _ _ _ _ _@students.pghschools.org
    • Step 8: Enter your password: st00_ _ _ _ _ _ _
      • (This is your nine digit number)
    • Step 9: Click on Teams icon
    • Congratulations you are ready to engage in online learning!
      • You can explore on the left side teams to see the classes you are assigned.

    You may also download PDF instructions on how to access learning applications on your device:

    Will lessons be for new learning, review or both?

    Instructional packets will contain of combination of review and new learning.


    What are the domains for student email?

    • For PPS students, the email domain is @students.pghschools.org
    • For students using Chromebooks at Brashear and POA - the username extension is @ppsstudents.net
    • For ALL students logging in to Teams and Office 365 - use @students.pghschools.org


    What is the District doing to ensure students meet graduation requirements?

    Due to the coronavirus emergency during the 2019-2020 school year, the Board of Directors approved changes to policy 211 – Graduation Requirement to waive the graduation project and assessment requirements for the graduating class of 2020. Also, if a graduating senior is unable to meet the minimum requirements of 26.5 credits for the 2019-2020 school year due to illness, family illness or related COVID-19 issues, the District will review each case to determine whether the student has completed sufficient course content toward course completion to be eligible for graduation. To view the policy, visit www.pghschools.org/boarddocs.  


    When does remote instruction start for my child? 
    All 12th grade students will begin remote instruction online on Thursday, April 16th. All families, who will be using a personal technological device for instruction, should log on beginning April 16 to ensure access and start the use of online tools. Families that do not have access to technology at home can begin to pick up instructional packages based on grade level on Thursday, April 16th. Students can begin working in their instructional package as soon as they bring them home. The last day for instructional package pick up is Tuesday, April 21st. All students will begin remote instruction on Wednesday, April 22nd.

    What does the District mean by a “soft” launch?
    A “soft” launch is a way to begin remote learning while also allowing time for students, families and staff to get comfortable with a new type of learning. This includes a flexible period of time between Thursday, April 16th and Wednesday, April 22nd before students are held accountable for learning. This flexible time will allow time for staff and students to address technology issues and ensure students without technology have their instructional packages in hand.

    Who can I contact if I am having difficulty with technology?
    Students and families can contact the District’s Support Center at 412-529-HELP or submit a ticket at www.pghschools.org/letstalk. It is also important to share this information with your child’s teacher.

    Who needs to pick up instructional packets?
    Only families that do not have access to technology at home should pick up instructional packets. Families that have technology at home do not need to pick up an instructional package. All materials are available online through Microsoft Teams. Children with technology should log into Microsoft Teams based on instructions provided by their child’s teacher.

    Instructional packages will be mailed to students assigned to regional classrooms, with the exception of students in Emotional Support (ES) regional classrooms, as students in ES classrooms follow the general educaiton core curriculum.   Packets will additionally be mailed to students assisgned to special schools Pioneer and Conroy. 


    Where can I pick up my child’s instructional package?
    The District, in partnership with the Western Pennsylvania Regional Data Center, created an online tool to identify the school or community site located close to every student. Each PPS student has been assigned to a school/location closest to thier home. This will ensure families do not have to travel far from their home to pick up instructional packages. The search tool is available on line - www.pghschools.org/packetpickup. If you do not have internet access, please call 412-529-HELP (4357) and a member of our support team will help you.


    How are instructional packages organized?
    Instructional packets for students PreK-12 are organized by grade and will include all materials that a student will need for 2 weeks. Families can pick up one packet per grade PreK-8. Students in grades 9-11 will have one packet titled high school.

    I received my child’s instructional packet. What are the next steps?
    Once your child has their hard copy instructional package in hand and they have heard from their child’s homeroom teacher, they should begin working on completing the packet. Enclosed in each instructional package are multiple sets of instructional material for your child's current grade level. Instructional materials include core content areas for general education students and adapted materials for students with individual education plans and gifted educational plans, as well as English Language Learners. The adapted materials are the same set of core instructional lessons; however, accommodations have been made to the materials. If your child receives special education services, it is recommended that you utilize the accommodated packet for their work. ESL instructional materials focus on skills in listening, speaking, reading, and writing that are essential for newcomers to the English language. These core content areas include:

    • English Language Arts (ELA)
    • Mathematics

    Science grades 3-8, Social Studies 6-8, and World Language materials will be included in the May packages. In addition to core content areas, the packets include instructional materials in the areas of Arts, Physical Education, and Social-Emotional Learning (SEL). If your child struggles with any of the work, please contact their teacher.

    Will the instructional packages have accommodations for students with disabilities and English Language Learners?
    Yes. The instructional packets include accommodations for students with individualized education plans (IEPs), gifted IEPs and English language learners. 

    How will my child assigned to a regional classroom and/or center school (Pioneer and Conroy) receive instruction?
    Students assigned to regional classrooms or assigned to special schools such as Pioneer and Conroy will have their instructional packages mailed to their homes.


    How do students submit work completed in the instructional packets?

    The Microsoft Teams platform allows students to complete assignments directly in the assignment section as well as OneNote, which is also embedded within the Teams platform. Students and parents may also email assignments to teachers.  

    The District is in the process of implementing TalkingPoints to further support students and parents with submitting work completed in the packets. TalkingPoints will allow students or parents to take a picture of the assignment and send it through the text-messaging platform. More information related to using TalkngPoints is soon coming. If a student is still unable to submit assignments via the options above, Microsoft Teams provides a telephone number and code for students to call the teacher directly during office hours or another agreed upon time between the parent, teacher and student, so that the student may respond verbally.  The instructional packets contain links or QR codes to videos or a step-by-step guide to further support students in the completion of tasks and assignments.  


    Which one of my child’s teachers should I expect to hear from?
    Between Tuesday, April 14th and Tuesday, April 21st, families should expect to hear from their child’s homeroom teacher. Families with students with Individualized Education Plans (IEPs) should also expect to hear from their child’s special education teacher.

    How do I contact my child’s teacher?
    Each teacher has been assigned a Microsoft teams # that they can use to connect with students and families. Each teacher will provide this # to students and families. If families need this #, they can contact the District’s support line at 412-529-HELP or submit a ticket at www.pghschools.org/letstalk.  Families can also contact teachers via email. Teacher emails are also available online at www.discoverpps.org. When you visit www.discoverpps.org, scroll down the page and find the link to your child’s school. Click on the link to your child’s school and click on the staff button on the left side of the website. This will provide you a list of all staff at your child’s teacher. Please only use the email address, as the phone number is for staff member’s desk phone at the school.

    When should I contact my child’s teacher?
    It is the District’s expectation that all teachers communicate with students starting on April 16th with the expectation that they will have reached all their students by April 21to establish norms for remote learning. If you do not hear from your child’s teacher or if you do not feel confident they have a way to get in touch with you, please contact the District’s support line at 412-529-HELP or submit a ticket at www.pghschools.org/letstalk to receive the number for your child’s teacher so you can contact them directly. Teacher emails are also available online at www.discoverpps.org. When you visit www.discoverpps.org, scroll down the page and find the link to your child’s school. Click on the link to your child’s school and click on the staff button on the left side of the website. This will provide you a list of all staff at your child’s teacher. Please only use the email address, as the phone number is for staff member’s desk phone at the school.