Clearance Renewal FAQ
Who needs to renew/update their clearances?
All current PPS employees whose clearances were last issued 60 or more months ago (5 years ago).
Where do I send clearances once I get them back?
You should have received a postage paid BLUE ENVELOPE to return your clearances and checklist with. If you do not have the envelope, please mail your information to: PPS -341 S Bellefield Ave. Room 139, Pittsburgh 15213
What is the deadline?
All 3 clearances are due by May 1, 2020
Who can I contact for help applying?
You can contact the issuing agency directly for assistance. You can also email firstname.lastname@example.org
What are the websites?
https://www.compass.state.pa.us/cwis/public/home - Helpdesk 1-877-343-0494
https://uenroll.identogo.com - Helpdesk 1-844-321-2101
https://epatch.state.pa.us - Helpdesk 1-888-783-7972
What is the service code for Identogo?
FBI clearance - 1KG6XN
If I am retiring in the next few months do I need to renew?
Can I submit volunteer clearances I obtained for volunteer purposes?
No. Clearances obtained for volunteer purpose can only be used for other volunteer activities. You must apply for clearances for employment purposes.
Will I receive an unofficial FBI background report?
If you do not receive a copy of your unofficial report you can contact School Services Office at 717-783-3750 or email email@example.com